As of September 25, 2025, the Canadian Union of Postal Workers is on strike nationwide. As a result, all Canada Post mail and parcel deliveries are suspended for the duration of the strike. This disruption will affect the delivery of paper statements, cheques, and other important documents.

AFSC Connect can help you stay up to date with your accounts during a postal disruption and beyond. You can review selected loan statements, payment notices, coverage reports, benefit statements and more.

During a mail disruption

You can update your delivery preferences in AFSC Connect and start receiving statements and other documents online immediately. You can also sign up for direct deposit and ensure that your payment is deposited directly into your bank account.  AFSC also offers online options for information filings, document submission, and making payments.

 

Need help? Please contact your preferred branch office, contact AFSC through Live Chat on our website or AFSC Connect, or call our Client Care Centre at 1.877.899.2372.