What is required of AFSC during the claim inspection?
AFSC’s Adjusters perform inspections in accordance with the AFSC Adjusting Procedure Manual, the Contract of Insurance, AFSC’s Code of Conduct, Freedom of Information and Protection of Privacy (FOIP) and directives issued by Inspection Services thus ensuring provincial consistency.
Our Claims Adjusters are committed to providing a fair assessment that compensates our clients for the insurable losses suffered, while maintaining the integrity of the program through:
- Professionalism: as described in AFSC Code of Conduct
- Transparency: clients are invited to accompany Adjusters during the inspection and hear the results and explanation of the assessment
- Openness: Adjusters are able to answer any questions about how they determined their findings
- Fairness: Adjusters will select locations in the field that accurately represent the field.
- Integrity: Adjusters will assess any loss using established methods based on scientific research as described in our Adjusting Manual