Starting July 12, all Agriculture Financial Services Corporation (AFSC) branch offices will return to unrestricted access and clients will no longer need to make an appointment prior to visiting a branch office.

Some safety protocols will remain in place, including hand sanitizing and social distancing, as we strive to keep our staff, clients and communities safe and COVID free. AFSC staff will continue to wear masks indoors and masks are recommended for our clients to help ensure the ongoing safety of our communities as we emerge from the pandemic. Masks will be available for those clients who wish to wear one in the office.

“We are pleased to be moving away from restricted access in our branches,” said Darryl Kay, AFSC CEO. “While our branches have been open to clients by appointment, this return to unrestricted access is an important step as we resume our usual activities and practices. The past 15 months have been challenging for everyone, but I feel we’ve continued to provide excellent service to our clients and the industry.

“Agriculture is posed to be a driving force in Alberta’s recovery from COVID-19 and we are privileged to work alongside our clients to help make this happen.”

AFSC staff is ready to work with our clients in the office, by phone, email or online chat. Clients, who have experienced hail or wildlife damage, can file their claims online through AFSC Connect.

You can reach us through Live Chat on our website or AFSC Connect, call our Client Service Centre at 1.877.899.2373 or contact your branch office.