Oct. 15/26 News Print Page

Early Thursday morning, a Telus fibre optic line between Edmonton and Lacombe was cut, causing a service outage in the central Alberta area, impacting AFSC and our clients.   

Currently, clients do not have access to several services and programs including AFSC Connect and LPI Connect. AFSC Connect and LPI Connect are online portals where clients can access their subscriptions, complete certain transactions and file forms and reports.  

Due to the outage, perennial insurance clients are currently unable to file their Hay and Export Timothy Hay harvested production reports (HPR). Clients can contact their branch office to have their custom form emailed to them. Completed forms should be emailed to info@afsc.ca by the deadline. 

 At this time, the impact on Livestock Price Insurance (LPI) clients is limited as the LPI Connect portal was already offline for upgrades.  

The bulk of our normal operations remain unaffected. The Adjusting Services team is not impacted by the outage and is working to wrap up the summer’s hail claims.