As a result of new mandatory health measures aimed at controlling the spread of COVID-19, AFSC is adjusting operations at our branch offices throughout the province.
Starting December 14, the majority of our branch staff will work from home, and there will be limited staff in each branch office. There will be no disruption in service to clients, and we appreciate your cooperation as we navigate these new restrictions. Clients who need to visit their branch office for any reason must make an appointment. Mandatory safety protocols for both clients and staff, including screening questions, sanitizing protocols, and mask use, are in place at all offices.
Our clients are important to us and our staff remains available by phone, email or online chat. Please call the Client Service Centre at 1.877.899.2372, email firstname.lastname@example.org or contact a branch office for assistance. Clients can also log into AFSC Connect for online access to their AFSC account.
As we approach the holiday season, please be aware that AFSC offices and the Client Service Centre will close December 23 at 3 p.m. and will reopen with continued restricted access on January 4, 2021. There are important year-end deadlines to be aware of during the holiday closure.
The health and safety of our people, clients and communities remains our number one priority. You can stay up to date on our efforts to keep our communities safe by visiting AFSC.ca/covid-19 and our social media channels for the latest updates, or contact your Relationship Manager for more information.
– Darryl Kay, CEO